pk989 is committed to providing a safe, fair, and enjoyable gaming environment for Pakistani players. This page explains the tools, policies, and guidance available to help you stay in control of your gaming activity.
All tools are accessible directly from your pk989 account settings – no need to contact support for most of them.
Set a maximum PKR deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, the cashier will automatically block further deposits until the period resets. You can request to lower your limit at any time – it takes effect immediately. Raising a limit requires a 24-hour cooling period before it comes into force.
Cap the total amount you can lose within a defined period. Loss limits work across all pk989 products simultaneously – sportsbook, live casino, and slots all count toward the same limit. When the cap is hit, wagering is paused until your chosen period resets. Like deposit limits, reductions apply instantly while increases require a 24-hour delay.
Enable session time reminders and pk989 will notify you at your chosen interval – every 30 minutes, every hour, or at a custom duration – to let you know how long you have been playing. It is easy to lose track of time, especially during live cricket matches or late-night casino sessions. This reminder is a small nudge to pause and check in with yourself.
Request a cooling-off period of 1 day, 1 week, 2 weeks, or 1 month. During a cooling-off period, your pk989 account remains open and your balance is preserved, but you cannot place bets, access games, or make deposits. Withdrawals remain available. Cooling-off is appropriate when you want a short break without permanently closing your account.
Self-exclusion is the most serious responsible gaming tool available at pk989. It completely blocks your access to the Platform for a minimum period of 6 months, up to permanent exclusion. During self-exclusion, your account cannot be reopened under any circumstances before the exclusion period expires. Existing balance can be withdrawn. If you are concerned about your gambling behaviour, self-exclusion is strongly recommended.
Every pk989 account requires a verified Pakistani mobile number at registration. KYC documentation (CNIC or passport) may be requested at any stage. pk989 operates a strict 18+ policy without exception. Accounts where age verification cannot be confirmed are suspended pending resolution. This is not bureaucracy – it is a genuine commitment to keeping the Platform adults-only.
For most Pakistani players on pk989, gambling is exactly what it should be – an entertaining way to follow cricket, enjoy live casino games, or have a spin on the slots during leisure time. It sits alongside chai, watching PSL, and catching up with friends. It does not dominate decisions, cause financial stress, or intrude on daily responsibilities.
Problem gambling is different. It occurs when a person's relationship with gambling shifts from entertainment to something that causes real harm – financial, personal, or psychological. It can develop gradually and can affect players from any background, regardless of how responsible they consider themselves to be.
The following questions are designed to help you think honestly about your gambling habits. If you answer "yes" to several of them, it may be time to use one of the pk989 responsible gaming tools or to seek independent advice.
Setting up limits or requesting a break takes less than two minutes from within your logged-in account.
pk989 enforces a strict minimum age of 18 years for all users. This is not a formality. Under-age gambling causes genuine harm and pk989 takes its obligation to prevent it seriously.
Age is verified at account registration via your Pakistani mobile number. At withdrawal or at any other point pk989 deems appropriate, KYC documentation including your CNIC or passport may be requested. An account where age cannot be confirmed to be 18 or over will be suspended until satisfactory documentation is provided, or closed if documentation cannot be supplied.
If you are a parent or guardian and you believe a minor in your household has accessed pk989, please contact us immediately at [email protected]. The account will be closed and any balance refunded. We would also recommend using parental control software on shared devices to prevent access to gambling sites.
Players who are 18 or over but feel they are gambling beyond their means are encouraged to use the deposit limits, cooling-off, or self-exclusion tools described above. Asking for help or setting a limit is a sign of self-awareness, not weakness.
pk989 is designed for adult Pakistani players who want to enjoy cricket betting, live casino, and slots in a safe environment. Set your limits before you start, check in with yourself regularly, and always play for entertainment.
18+pk989 is strictly for adults. Gambling is for entertainment only. If gambling stops being fun, stop playing and use our responsible gaming tools.